Our website address is: https://lolo.com.bd.
Effective Date: 01.01.2024
At LOLO Online Shopping, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Payment Information: Credit/debit card, MFS information, transaction details, and billing address.
- Technical Data: IP address, browser type, device information, and browsing behavior.
- Cookies: We use cookies to enhance your shopping experience by remembering your preferences and tracking your activity on our website.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process your orders and manage payments.
- To communicate with you regarding your order status, shipping, and support requests.
- To send promotional emails and marketing material (with your consent).
- To improve our website’s functionality and user experience.
- To comply with legal obligations or respond to lawful requests from public authorities.
3. How We Protect Your Information
We take the security of your personal data seriously. We use industry-standard encryption and security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online platform is entirely secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:
- Service Providers: Such as payment processors, shipping companies, and IT support teams who help us operate our business.
- Legal Authorities: If required by law or in response to valid legal processes.
5. Cookies
Our website uses cookies to track your browsing behavior and enhance your experience. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.
6. Your Rights
As a user of our website, you have the following rights:
- Access and Correction: You can request access to the personal information we hold about you and request corrections if it is inaccurate.
- Right to Erasure: You can request that we delete your personal data if it is no longer necessary for the purposes for which it was collected.
- Right to Withdraw Consent: If you have given us consent to use your personal information for marketing, you can withdraw this consent at any time.
7. Contact Information
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
LOLO Online Shopping
18/20 Nikunja-2, Khilkhet, Dhaka-1229
Phone: 01328232298
Email: contact@lolo.com.bd
8. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page or our Facebook official page, and the effective date will be revised accordingly.